24/7 Support

What is the impact of the proverbial hitting the fan in your organization? Our customers tend to place customer experience at the top of the priority list.27 x 7 Support

We offer 24/7 support services with real technicians answering the phone so your business and customers see the lowest impact possible.

Don't let the stress steal your youth - let us worry about it.

We provide:

  • 24/7 Support by 'subject matter experts' - not a simple Call Centre
  • Proactive support services to assist with driving uptimes and Service Level Agreements
  • Intelligent monitoring and alerting via Service Dashboard
  • The ability for you to sleep with both eyes closed - without the worry

Media Delivery Suite

Media Delivery Suite is a carrier grade collection of enterprise-proven video management, delivery and monitoring solutions. MDS delivers a platform for streaming & downloading; live and looped media; video content management; media monitoring; video on demand encoding; and business service monitoring.